Tidio
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Tidio is an organization that develops a suite of customer service and communication products[1][2][3][4][5]. Its offerings include a chatbot, live chat, and conversational AI[1][2][3][4][5]. Additionally, the company provides customer relationship management software, help desk software, and an issue tracking system[1][2][3][4][5]. In 2025, Tidio employs 150 people[6][7].
Key Facts
- Notable work: Tidio[3], Lyro[4]
- Country: Poland[5], United States[6]
- Instance of: company[7], technology company[8], business[9], brand[10], online service provider[11], publishing house[12], SaaS company[13], website[14], software developer[15], dot-com company[16]
- Official language: English[17]
- Headquarters location: Szczecin[18], San Francisco[19]
- Language of work or name: English[20], Spanish[21], German[22], French[23], Portuguese[24], Brazilian Portuguese[25]
- Review score: 4.2[26], 4.7[27]
- Industry: technology[28], software development[29], software industry[30], artificial intelligence[31], customer service[32], software as a service[33], customer support[34]
- Country of origin: Poland[35]
- Inception: 2013[36]
- Location of formation: Poland[37]
- Official website: https://www.tidio.com/about/[38], https://www.tidio.com/es/about/[39], https://www.tidio.com/fr/about/[40], https://www.tidio.com/de/about/[41], https://www.tidio.com/pt/about/[42]
- Email address: mailto:support@tidio.net[43]
- Described at URL: https://techcrunch.com/2022/05/12/tidio-raises-25m-to-automate-customer-service-interactions/[44], https://tech.eu/2022/05/13/tidio-rakes-in-25-million-to-enable-small-businesses-unlock-sales-potential/[45], https://www.appvizer.com/customer/customer-support/tidio[46], https://www.g2.com/products/tidio/reviews[47], https://www.capterra.com/p/144040/Tidio-Chat/[48], https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/[49], https://www.getapp.com/customer-service-support-software/a/tidio-chat/reviews/[50], https://slashdot.org/software/p/Tidio/[51], https://www.softwaresuggest.com/tidio[52], https://www.gartner.com/reviews/vendor/tidio[53], https://www.trustradius.com/products/tidio/reviews[54]
- Product or material produced: chatbot[55], customer relationship management software[56], live chat[57], conversational AI[58], help desk software[59], issue tracking system[60], Lyro[61], Tidio[62], Tidio Copilot[63]
- Employees: 150[64]
- Official name: Tidio, LLC[65], Tidio Poland sp. z o.o.[66], Tidio[67]
- Legal form: Sp. z o.o.[68], limited liability company[69]
- Used by: LiveJasmin[70], Praktiker[71]
- Official blog URL: https://www.tidio.com/blog/[72], https://www.tidio.com/es/blog/[73], https://www.tidio.com/fr/blog/[74]
- Short name: Tidio[75]
Why It Matters
Tidio is credited with the discovery of Tidio[76], a mobile app[77], founded in 2013[78] and Lyro[79], a software[80], founded in 2023[81].