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customer satisfaction

customer's perception of how well products, services and experiences with an organization meet their expectations
Class type of: feeling, metric Q999278

Facts

1 property
Subclass of
feeling, metric
🏷️ Also known as
en client satisfaction score en user satisfaction en service satisfaction en customer satisfaction score en Customer satisfaction en customer satisfaction en CSAT en CS en client satisfaction ar رضا العميل cs Spokojenost zákazníka da kundetilfredshed de Kundenmeinung de Klientenzufriedenheit de Dienstleistungszufriedenheit de Nutzerzufriedenheit de Kundenzufriedenheit es Satisfaccion del cliente es Satisfacción del cliente fa رضایت مشتری
🔖 Identifiers · 17
Library of Congress Authorities ID
sh85031490
GND ID
4129147-5
OpenAlex ID
C191511416, C3017893058, C2988250419
Australian Educational Vocabulary ID
scot/4716
BVPB authority ID
109593
Encyclopædia Britannica Online ID
topic/customer-satisfaction
Freebase ID
/m/09xtgd
J9U entity ID
987007557835105171
JSTOR topic ID (archived)
customer-satisfaction
Microsoft Academic ID (discontinued)
191511416
NALT ID
28657
NDL Authority ID
01164106
Show all 17 identifiers +5
Quora topic ID
Customer-Satisfaction
STW Thesaurus for Economics ID
24785-4
Wellcome Collection concept ID
h8rxfaef
YSO ID
7217
Yale LUX ID
concept/4f961dfa-ec80-4c14-9825-67113b16ab91

Report an error or request removal Lineage (PROV-JSON)

🔗 Connections
Subclass of 1
feeling
← Facet of 1
Kano model
← Field of work 1
American Customer Satisfaction Index
← Object of occurrence 1
media planning
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Summary

customer satisfaction is a type of feeling[1] and metric[2].

Related Entities

American Customer Satisfaction Index

References

Programmatic citations — every numbered marker resolves to a verifiable graph row below.

Direct Wikidata claims

  1. [1] ↑ . wikidata.org.
  2. [2] ↑ . wikidata.org.

📑 Cite this page

Use these citations when quoting this entity in research, articles, AI prompts, or wherever provenance matters. We aggregate Wikidata + Wikipedia + authoritative open-data sources; the stitched, scored, cross-referenced view is what 4ort.xyz contributes.

APA 4ort.xyz Knowledge Graph. (2026). customer satisfaction. Retrieved November 11, 2026, from https://4ort.xyz/entity/customer-satisfaction
MLA “customer satisfaction.” 4ort.xyz Knowledge Graph, 4ort.xyz, 11 Nov. 2026, https://4ort.xyz/entity/customer-satisfaction.
BibTeX @misc{4ortxyz_customer-satisfaction_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{customer satisfaction}}, year = {2026}, url = {https://4ort.xyz/entity/customer-satisfaction}, note = {Accessed: 2026-11-11}}
LLM prompt According to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): customer satisfaction — https://4ort.xyz/entity/customer-satisfaction (retrieved 2026-11-11)

Canonical URL: https://4ort.xyz/entity/customer-satisfaction · Last refreshed:

Edit History

Rolling log of changes to this entity's Wikidata record. Values shown reflect the current state of each edited property — follow the history link to see the precise diff for any edit.

  1. 1d ago · Magnus Manske · 2026-11-11 view diff on Wikidata ↗
    BVPB authority ID → 109593
    "Created claim: BVPB authority ID: 109593, batch #294593"
  2. 12d ago · ~2026-58030-24 · 2026-10-31 view diff on Wikidata ↗
    Wikidata description → customer's perception of how well products, services and exp
    "Changed [en] description: customer's perception of how well products, services and experiences with an organization meet their expectations"
  3. 25w ago · Twofivesixbot bot · 2026-05-21 view diff on Wikidata ↗
    Subclass of → feeling, metric
    "Changed claim qualifiers: YSO ID: 7217, mv to monolingual text names on YSO statements"
Live feed via Wikidata EventStreams. New edits appear within minutes of being made on Wikidata.