Service with Emoticons: How Customers Interpret Employee Use of Emoticons in Online Service Encounters

Research article (Journal of Consumer Research, 2018) · cited 256× · AI/ML
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Service with Emoticons: How Customers Interpret Employee Use of Emoticons in Online Service Encounters

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Service with Emoticons: How Customers Interpret Employee Use of Emoticons in Online Service Encounters is a scholarly article[1].

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  • Service with Emoticons: How Customers Interpret Employee Use of Emoticons in Online Service Encounters's instance of is recorded as scholarly article[2].

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APA 4ort.xyz Knowledge Graph. (2026). Service with Emoticons: How Customers Interpret Employee Use of Emoticons in Online Service Encounters. Retrieved May 24, 2026, from https://4ort.xyz/entity/service-with-emoticons-how-customers-interpret-employee-use-of-emoticons-in-online-service-encounters
MLA “Service with Emoticons: How Customers Interpret Employee Use of Emoticons in Online Service Encounters.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/service-with-emoticons-how-customers-interpret-employee-use-of-emoticons-in-online-service-encounters.
BibTeX @misc{4ortxyz_service-with-emoticons-how-customers-interpret-employee-use-of-emoticons-in-online-service-encounters_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{Service with Emoticons: How Customers Interpret Employee Use of Emoticons in Online Service Encounters}}, year = {2026}, url = {https://4ort.xyz/entity/service-with-emoticons-how-customers-interpret-employee-use-of-emoticons-in-online-service-encounters}, note = {Accessed: 2026-05-24}}
LLM prompt According to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): Service with Emoticons: How Customers Interpret Employee Use of Emoticons in Online Service Encounters — https://4ort.xyz/entity/service-with-emoticons-how-customers-interpret-employee-use-of-emoticons-in-online-service-encounters (retrieved 2026-05-24)

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