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Rage Against the Machine: Experimental Insights into Customers’ Negative Emotional Responses, Attributions of Responsibility, and Coping Strategies in Artificial Intelligence–Based Service Failures
Research article (Journal of Interactive Marketing, 2022) · cited 120× · AI/ML
Rage Against the Machine: Experimental Insights into Customers’ Negative Emotional Responses, Attributions of Responsibility, and Coping Strategies in Artificial Intelligence–Based Service Failures
Summary
Rage Against the Machine: Experimental Insights into Customers’ Negative Emotional Responses, Attributions of Responsibility, and Coping Strategies in Artificial Intelligence–Based Service Failures is a scholarly article[1].
Key Facts
Rage Against the Machine: Experimental Insights into Customers’ Negative Emotional Responses, Attributions of Responsibility, and Coping Strategies in Artificial Intelligence–Based Service Failures's instance of is recorded as scholarly article[2].
References
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Use these citations when quoting this entity in research, articles, AI prompts, or wherever provenance matters. We aggregate Wikidata + Wikipedia + authoritative open-data sources; the stitched, scored, cross-referenced view is what 4ort.xyz contributes.
APA4ort.xyz Knowledge Graph. (2026). Rage Against the Machine: Experimental Insights into Customers’ Negative Emotional Responses, Attributions of Responsibility, and Coping Strategies in Artificial Intelligence–Based Service Failures. Retrieved May 24, 2026, from https://4ort.xyz/entity/rage-against-the-machine-experimental-insights-into-customers-negative-emotional-responses-attributions-of-responsibilit
MLA“Rage Against the Machine: Experimental Insights into Customers’ Negative Emotional Responses, Attributions of Responsibility, and Coping Strategies in Artificial Intelligence–Based Service Failures.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/rage-against-the-machine-experimental-insights-into-customers-negative-emotional-responses-attributions-of-responsibilit.
BibTeX@misc{4ortxyz_rage-against-the-machine-experimental-insights-into-customers-negative-emotional-responses-attributions-of-responsibilit_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{Rage Against the Machine: Experimental Insights into Customers’ Negative Emotional Responses, Attributions of Responsibility, and Coping Strategies in Artificial Intelligence–Based Service Failures}}, year = {2026}, url = {https://4ort.xyz/entity/rage-against-the-machine-experimental-insights-into-customers-negative-emotional-responses-attributions-of-responsibilit}, note = {Accessed: 2026-05-24}}
LLM promptAccording to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): Rage Against the Machine: Experimental Insights into Customers’ Negative Emotional Responses, Attributions of Responsibility, and Coping Strategies in Artificial Intelligence–Based Service Failures — https://4ort.xyz/entity/rage-against-the-machine-experimental-insights-into-customers-negative-emotional-responses-attributions-of-responsibilit (retrieved 2026-05-24)
