Leveraging social media to gain insights into service delivery: a study on Airbnb

Research article (Information Systems and e-Business Management, 2017) · cited 35× · AI/ML

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Leveraging social media to gain insights into service delivery: a study on Airbnb

Summary

Leveraging social media to gain insights into service delivery: a study on Airbnb is a scholarly article^[1].

Key Facts

Leveraging social media to gain insights into service delivery: a study on Airbnb's instance of is recorded as scholarly article^[2].

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Quick Facts

Instance of scholarly article

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Authored by 4

Friedrich Chasin, Jan Hendrik Betzing, Marvin Hagge, Moritz von Hoffen

← Author of 4

Friedrich Chasin, Jan Hendrik Betzing, Marvin Hagge, Moritz von Hoffen

References

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Direct Wikidata claims

[2] ↑ Leveraging social media to gain insights into service delivery: a study on Airbnb — instance of (P31): scholarly article. wikidata.org.

Class ancestry

[1] ↑ Leveraging social media to gain insights into service delivery: a study on Airbnb is an instance of scholarly article (scholarly article) [P31, primary]. Wikidata. wikidata.org.

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Use these citations when quoting this entity in research, articles, AI prompts, or wherever provenance matters. We aggregate Wikidata + Wikipedia + authoritative open-data sources; the stitched, scored, cross-referenced view is what 4ort.xyz contributes.

APA

4ort.xyz Knowledge Graph. (2026). Leveraging social media to gain insights into service delivery: a study on Airbnb. Retrieved May 24, 2026, from https://4ort.xyz/entity/leveraging-social-media-to-gain-insights-into-service-delivery-a-study-on-airbnb

MLA

“Leveraging social media to gain insights into service delivery: a study on Airbnb.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/leveraging-social-media-to-gain-insights-into-service-delivery-a-study-on-airbnb.

BibTeX

@misc{4ortxyz_leveraging-social-media-to-gain-insights-into-service-delivery-a-study-on-airbnb_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{Leveraging social media to gain insights into service delivery: a study on Airbnb}}, year = {2026}, url = {https://4ort.xyz/entity/leveraging-social-media-to-gain-insights-into-service-delivery-a-study-on-airbnb}, note = {Accessed: 2026-05-24}}

LLM prompt

According to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): Leveraging social media to gain insights into service delivery: a study on Airbnb — https://4ort.xyz/entity/leveraging-social-media-to-gain-insights-into-service-delivery-a-study-on-airbnb (retrieved 2026-05-24)

Canonical URL: https://4ort.xyz/entity/leveraging-social-media-to-gain-insights-into-service-delivery-a-study-on-airbnb · Last refreshed: May 24, 2026