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Impact of Gen-AI chatbots on consumer services experiences and behaviors: Focusing on the sensation of awe and usage intentions through a cybernetic lens
Research article (Journal of Retailing and Consumer Services, 2024) · cited 40× · AI/ML
Impact of Gen-AI chatbots on consumer services experiences and behaviors: Focusing on the sensation of awe and usage intentions through a cybernetic lens
Summary
Impact of Gen-AI chatbots on consumer services experiences and behaviors: Focusing on the sensation of awe and usage intentions through a cybernetic lens is a scholarly article[1].
Key Facts
Impact of Gen-AI chatbots on consumer services experiences and behaviors: Focusing on the sensation of awe and usage intentions through a cybernetic lens's instance of is recorded as scholarly article[2].
References
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Use these citations when quoting this entity in research, articles, AI prompts, or wherever provenance matters. We aggregate Wikidata + Wikipedia + authoritative open-data sources; the stitched, scored, cross-referenced view is what 4ort.xyz contributes.
APA4ort.xyz Knowledge Graph. (2026). Impact of Gen-AI chatbots on consumer services experiences and behaviors: Focusing on the sensation of awe and usage intentions through a cybernetic lens. Retrieved May 24, 2026, from https://4ort.xyz/entity/impact-of-gen-ai-chatbots-on-consumer-services-experiences-and-behaviors-focusing-on-the-sensation-of-awe-and-usage-inte
MLA“Impact of Gen-AI chatbots on consumer services experiences and behaviors: Focusing on the sensation of awe and usage intentions through a cybernetic lens.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/impact-of-gen-ai-chatbots-on-consumer-services-experiences-and-behaviors-focusing-on-the-sensation-of-awe-and-usage-inte.
BibTeX@misc{4ortxyz_impact-of-gen-ai-chatbots-on-consumer-services-experiences-and-behaviors-focusing-on-the-sensation-of-awe-and-usage-inte_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{Impact of Gen-AI chatbots on consumer services experiences and behaviors: Focusing on the sensation of awe and usage intentions through a cybernetic lens}}, year = {2026}, url = {https://4ort.xyz/entity/impact-of-gen-ai-chatbots-on-consumer-services-experiences-and-behaviors-focusing-on-the-sensation-of-awe-and-usage-inte}, note = {Accessed: 2026-05-24}}
LLM promptAccording to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): Impact of Gen-AI chatbots on consumer services experiences and behaviors: Focusing on the sensation of awe and usage intentions through a cybernetic lens — https://4ort.xyz/entity/impact-of-gen-ai-chatbots-on-consumer-services-experiences-and-behaviors-focusing-on-the-sensation-of-awe-and-usage-inte (retrieved 2026-05-24)
